Renaissance Chicago, Chicago, Cares

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OpinionWell
Rank

52nd

Out of 415

Renaissance Chicago	Average Price: $325 Check Rates

Hotel Class:

1 West Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 24 of 39
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (7) adequate (7) affordable (8) awesome (9) beautiful (36) best (48) better (45) big (32) cares (10) clean (147) comfortable (113) comfy (11) convenient (32) decent (12) delicious (7) efficient (12) excellent (69) exceptional (11) fabulous (12) fantastic (25) fast (8) free (41) fresh (15) friendly (101) fun (7) good (179) great (292) happy (11) helpful (92) huge (11) impressed (7) liked (86) love (18) luxurious (8) magnificent (23) new (22) nice (225) outstanding (11) perfect (21) perfectly (9) pleasant (14) pleased (8) plenty (17) quiet (33) reasonable (14) spacious (47) spectacular (7) welcoming (13) well appointed (12) wonderful (34)

Cares

Appears in 19 comments.

The following words were used in comments with Cares:
charged (3) desk (3) food (4) good (2) great (2) hassle (2) management (2) need (4) nice (2) not (2) plus (2) quickly (2) reservation (2) room (3) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I didn't care that i was not dressed in a suit like so many were.

"Excellent Location-First Time In Chi-Town " Read full review on TripAdvisor 5/2/2012 Vote

2. They always take good care of me and my guest and that is a plus.

"Great Chicago Option " Read full review on TripAdvisor 9/6/2011 Vote

3. The renaissance is fine if you only need a room and don't care about customer service.

"Very upset by service and amenities " Read full review on TripAdvisor 8/13/2011 Vote

4. Was really impressed with how well we were taken care of.

"Very Accommodating Staff " Read full review on TripAdvisor 8/13/2011 Vote

5. Every employee was very nice, they cared for our needs, the rooms were nice, the food was great and no one complained.

"Very Accommodating and excellent customer service! " Read full review on TripAdvisor 4/29/2011 Vote

6. On the plus side, there is a decent-sized room safe, although the metal edges are so sharp and rough you have to be really careful if you store a wide laptop in it, to avoid damage.

"Fantastic Service and River View, but a few negatives " Read full review on TripAdvisor 10/26/2009 Vote

7. careful - they tried to charge me for phone calls separately from the internet, even though it was included.

"Great place to stay for business " Read full review on Expedia 5/13/2009 Vote

8. They really take care of you and service really seems to be a top priority for this hotel chain.

"Convenience and Comfort " Read full review on TripAdvisor 1/31/2009 Vote

9. We were late checking out and the line was long so the concierge took care of us at her desk and was so polite.

Read full review on MyTravelGuide 8/25/2008 Vote

10. No one seemed to care that I was spending my 40th birthday in their lobby and missed our dinner reservation.

"Don`t Stay at this Hotel!!! " Read full review on TripAdvisor 8/4/2008 Vote