Hyatt Regency Phoenix at Civic Plaza, Phoenix, Helpful

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Rank

60th

Out of 366

Hyatt Regency Phoenix at Civic Plaza	Average Price: $231 Check Rates

Hotel Class:

122 Second Street

Phoenix, 00000 View map

4-Star Hotel Rank: 8 of 11
Average review rating: 3.85

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (809) , Travelocity (3) , TripAdvisor (58) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 141 comments.

The following words were used in comments with Helpful:
beauty (5) busy (6) clean (10) concierge (9) courteous (7) desk (16) downtown (6) employee (7) extremely (9) friendly (51) great (12) hotel (13) location (5) need (6) nice (15) not (6) room (21) service (9) staff (98) well (6)

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1. The service staff were incredibly nice and helpful--every single person who I encountered.

"Nice room, pricey internet " Read full review on TripAdvisor 12/8/2009 Vote

2. The hotel staff was friendly and very helpful during our entire stay.

Read full review on MyTravelGuide 10/23/2009 Vote

3. The desk staff was very helpful and courteous.

"Nice Stay in downtown Phoenix on business. " Read full review on TripAdvisor 10/3/2009 Vote

4. The staff was extremely helpful and friendly, the room was excellent, clean, and comfortable.

"3 Days for buisiness " Read full review on Expedia 10/2/2009 Vote

5. Great accomodations though and concierge was very helpful getting us tickets to the ballgame.

"Great weekend " Read full review on Expedia 9/30/2009 Vote

6. We checked in on Sunday and stopped by the desk on Friday night to ask a question and Grace remembered both our names in addition to being very pleasant and helpful.

"Very Good Downtown Hotel for Business Travelers " Read full review on TripAdvisor 9/28/2009 Vote

7. I called the front desk for help and they put me on hold as soon as they answered - twice - the second time I waited several minutes for them to pick the line up again but they never did.

"Disappointing stay for the price " Read full review on YahooTravel 8/31/2009 Vote

8. Front desk staff wasn't very helpful; room service staff was friendly though.

"Disappointing stay for the price " Read full review on YahooTravel 8/31/2009 Vote

9. The staff were extremely helpful, the room was great, the bed was comfortable, I enjoyed the pool and the hot tub.

"wonderful place to stay " Read full review on Expedia 7/29/2009 Vote

10. THe staff was beyond respectful and helpful.

"Highly Recommend! " Read full review on Expedia 7/28/2009 Vote