Crowne Plaza Silver Spring, Silver Spring, Exceptional

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OpinionWell
Rank

2nd

Out of 10

Crowne Plaza Silver Spring	Average Daily Rate: NA Check Rates

Hotel Class:

8777 Georgia Avenue

Silver Spring, 20910 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.3

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (400)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amazing (2) clean (3) cleanest (1) comfortable (1) convenient (1) cool (1) courteous (1) exceptional (1) friendly (2) good (3) gorgeous (1) great (2) helpful (5) impressed (1) nice (2) pleased (2) reasonable (1) wonderful (2)

Exceptional

Appears in 7 comments.

The following words were used in comments with Exceptional:
attitude (2) bar (2) change (2) clean (2) customer (3) does (2) elevator (2) hotel (2) not (3) reception (2) service (3) suggestion (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was continuously impressed with the exceptional customer service over the length of our stay.

"Excellent Experience " Read full review on Expedia 1/27/2009 Vote

2. Location was great, staff was exceptional.

Read full review on MyTravelGuide 9/25/2008 Vote

3. The hotel was very clean except for the beer bottles some drunken people left on the elevator and by the walkway to the bar.

Read full review on MyTravelGuide 11/22/2007 Vote

4. The hotel was very clean except for the beer bottles some drunken people left on the elevator and by the walkway to the bar.

Read full review on MyTravelGuide 11/22/2007 Vote

5. Some of the reception personnel were exceptional also but several should change careers to something that does not involve customer service - attitudes suggested they would prefer to be elsewhere.

Read full review on MyTravelGuide 10/3/2006 Vote

6. Some of the reception personnel were exceptional also but several should change careers to something that does not involve customer service - attitudes suggested they would prefer to be elsewhere.

Read full review on MyTravelGuide 10/3/2006 Vote

7. Employees were ok, but not overly nice( excepts maids).

Read full review on MyTravelGuide 12/26/2005 Vote