3. Great amenities: cordless phone in the room; clock/radio w/CD player, with CDs available for free loan; comfortable, firm beds with down pillows; makeup mirror in the bathroom; heat lamp; snacks (cookies or some type of cake/bread) and milk in the dining area in the evenings; a housekeeping staff that is very attentive to detail; a real, wall thermostat; "real" vinyl windows with screens (they look like what you have at home - not a typical hotel window); warm, inviting decor throughout the building - tables in the hallways, laminate wood floor in the elevator - even down to little details like an antique-looking call bell on the front desk; bookcases with books you can borrow; nightly turndown service that left chocolate mints and a paperback novel(.