Hilton Atlanta Airport, Atlanta, Responsive

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Rank

20th

Out of 426

Hilton Atlanta Airport	Average Price: $143 Check Rates

Hotel Class:

1031 Virginia Avenue

Atlanta, 30354 View map

4-Star Hotel Rank: 8 of 28
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (37) , Travelocity (14) , TripAdvisor (169) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 12 comments.

The following words were used in comments with Responsive:
complaints (2) guest (2) management (2) not (4) service (2) staff (4)

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1. AC/heat was responsive.

"Very nice hotel - near airport " Read full review on TripAdvisor 4/13/2012 Vote

2. Because they claim that the parking ticket states that they not responsible .

"Robbery and theft " Read full review on TripAdvisor 2/10/2012 Vote

3. 2) The responses from both the girl at the front desk as well as the 'manager' were so scripted, it was not genuine at all.

"Computer Charges per room or per computer? " Read full review on TripAdvisor 3/26/2011 Vote

4. I know the hotel is in no way responsible for the people staying there, but there seemed to be a disproportionate amount of 18-21 year olds screaming at 2AM.

"Looks good from the outside... " Read full review on TripAdvisor 3/16/2011 Vote

5. In response to the report submitted by "Jay" on 8/15/2010: In the case referred to in the report, immediately after being informed by guest of the complaint, the room was inspected by both trained in house staff and by an outside lab.

Read full review 12/4/2010 Vote

6. She was paying more attention to the line forming than to my responses.

"Dirty rooms and unfriendly staff " Read full review on TripAdvisor 7/19/2010 Vote

7. So, I had read many of these reviews and the negative ones always had a response from the manager about their 'Four Diamond Status' and how their standards were so high yadda yadda yadda.

"A two star hotel with a four star lobby " Read full review on TripAdvisor 7/5/2010 Vote

8. From the sight inspection visit, to the day of departure, and billing process the response and service was exceptional.

"One fo the best hotels I've stayed at in years " Read full review on TripAdvisor 11/19/2009 Vote

9. Staff extremely responsive.

Read full review on MyTravelGuide 10/5/2009 Vote

10. Undisciplined staff, pricey amenities did not match service, hallways hot, A/C not working/noisy,response times slow.

Read full review on MyTravelGuide 8/18/2009 Vote