The Henley Park Hotel, Washington DC, Responsive

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Rank

41st

Out of 279

The Henley Park Hotel	Average Price: $261 Check Rates

Hotel Class:

926 Massachusetts Avenue NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 19 of 58
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , TripAdvisor (183) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (8) amazing (6) attentive (6) beautiful (16) beautifully (5) best (12) better (18) big (28) cares (9) clean (86) comfortable (81) comfy (10) convenient (25) cool (4) courteous (11) cozy (12) decent (5) efficient (5) elegant (7) enjoyable (5) excellent (33) exceptional (10) fantastic (7) free (39) fresh (7) friendly (52) generous (5) good (108) great (88) happy (14) helpful (64) huge (8) impressed (4) liked (58) love (22) new (18) nice (106) perfect (12) pleasant (22) plenty (8) positive (7) professional (5) quiet (31) reasonably (9) responsive (5) spacious (13) spotless (8) tasteful (8) welcoming (11) wonderful (16)

Responsive

Appears in 5 comments.

The following words were used in comments with Responsive:
management (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After speaking to a female manager on duty, we were informed an 'investigation' would occur the following day however in the mean time we were responsible for paying the additional $100.

"Front Desk Employee Pocketed My Cash " Read full review on TripAdvisor 8/1/2011 Vote

2. The young lady who answered the phone only spoke with yes or no responses.

"A little nervous... " Read full review on TripAdvisor 7/20/2011 Vote

3. I called the hotel to report this, but it was 5:30 in the morning and I didn't get any kind of response but, 'I'll tell the Manager.

"Nice stay Until..... " Read full review on TripAdvisor 7/19/2010 Vote

4. Staff was very responsive when asked anything.

"Nice stay Until..... " Read full review on TripAdvisor 7/19/2010 Vote

5. The staff was also very helpful and responsive.

"Cosy and Convenient " Read full review on TripAdvisor 10/2/2009 Vote