7. Pros: clean sheets; excellent water pressure in the shower; close location to SFO Airport; lots of natural light in the room with windows open; quiet stay Cons: the staff were generally unfriendly and unhelpful - they could not provide me with information about local entertainment venues and it took multiple calls and the better part of an hour to get them to bring me some toothpaste; the immense headboard of the bed was loose and would rattle around precariously anytime my husband and I made the slightest move, which disrupted our sleep; parking was $16; entrance to the building and parking lots was somewhat confusing, mostly because they had the porte-cochere and the main hotel entrance blocked off The main problem we had was with the rude staff, which made our stay frustrating and unenjoyable.