THE EQUUS an AQUA Boutique Hotel, Honolulu, Responsive

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Rank

35th

Out of 165

THE EQUUS an AQUA Boutique Hotel	Average Price: $95 Check Rates

Hotel Class:

1696 ALA MOANA Boulevard

Honolulu, 96815 View map

1-Star Hotel Rank: 2 of 5
Average review rating: 3.78

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (50) , MyTravelGuide (17) , Travelocity (5) , TripAdvisor (537) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 11 comments.

The following words were used in comments with Responsive:
basic (2) clean (2) friendly (2) good (2) liked (2) not (4) room (3) staff (4)

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1. My husband went down to the front desk many, many times to inquire about the water situation and the staff was not very responsive.

"the WORST hotel experience ever " Read full review on TripAdvisor 3/3/2012 Vote

2. The Equus should be ashamed of themselves and held responsible.

"Bedbugs " Read full review on TripAdvisor 1/21/2012 Vote

3. Rooms are clean and neatly done and staff are very accomodating and responsive to any questions.

"Great Value + Comfy Beds " Read full review on TripAdvisor 11/28/2011 Vote

4. Very friendly & responsive staff.

"Great deal for the price! " Read full review on TripAdvisor 11/17/2011 Vote

5. The Marina Tower is conveniently located, has some very good views of the marina area, coast & city, and is staffed by a very pleasant, responsive group of people.

"Great location, nice facility, friendly staff " Read full review on TripAdvisor 8/30/2011 Vote

6. So I had sent off another a week before we arrived, and I had NO response.

"It was just OK. " Read full review on TripAdvisor 2/8/2011 Vote

7. The owner of the property hapened to be in the lobby, I introduced my self and expressed my concerns and he said I'm sorry, and my response that that was not exceptiable and that we should have the services that you advertise your hotel to be, and have to pay good money and have to experance these problems, when we are on holiday and that 'word of mouth' goes along way.

"UNPLEASANT STAY AT EQUSS " Read full review on TripAdvisor 4/6/2010 Vote

8. It's clean, the staff are very friendly (and responsive) and the rooms while not huge are quite nice.

"Excellent for the value!! " Read full review on TripAdvisor 2/13/2010 Vote

9. response from both Puka and Rene regarding billing, etc.

"Great value, great accomodations and excellent customer service! " Read full review on TripAdvisor 7/15/2009 Vote

10. Basically, if you like climbing stairs, don't have young children or much luggage, and don't mind dirty glasses or not getting a straight answer about simple questions like when the internet is going to be working (we basically got the response of.

"Disappointed. Parking a hassle, staff seems to be confused all the time. " Read full review on TripAdvisor 7/27/2008 Vote