InterContinental Buckhead, Atlanta, Attentive

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Rank

2nd

Out of 426

InterContinental Buckhead	Average Price: $410 Check Rates

Hotel Class:

3315 PEACHTREE Road NorthEast

Atlanta, 30326 View map

4-Star Hotel Rank: 1 of 28
Average review rating: 4.59

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (276) , Travelocity (12) , TripAdvisor (306) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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attentive (14) awesome (11) beautiful (67) best (56) better (31) big (16) cares (23) clean (75) comfortable (95) convenient (28) courteous (13) decent (7) delicious (15) efficient (13) elegant (8) excellent (66) exceptional (20) fabulous (15) fantastic (15) fast (11) free (49) fresh (9) friendly (78) fun (10) good (140) great (235) happy (11) helpful (74) huge (17) immaculate (12) impeccable (6) liked (67) love (51) luxurious (10) memorable (7) new (36) nice (203) outstanding (14) perfect (26) pleasant (15) pleased (19) professional (23) quiet (21) reasonable (10) soft (8) spacious (25) superb (11) welcoming (20) well appointed (8) wonderful (48)

Attentive

Appears in 35 comments.

The following words were used in comments with Attentive:
car (3) clean (4) friendly (8) good (3) helpful (3) hotel (16) need (3) not (2) park (2) please (2) polite (2) room (10) service (10) shock (2) staff (20) surprise (2) valet (2) vehicles (2) welcoming (3) well (4)

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1. First the Good: (1) Very responsive staff when a problem was brought to their attention, but there were too many continuous mistakes.

"This is not a Five Star Hotel " Read full review on TripAdvisor 5/14/2012 Vote

2. From Club manager, Shavonnah Jenkins, to great staff Ness, Miguel and others, the focus on attention to detail, customer experience and overall service excellence is second to none.

"Outstanding service and staff! " Read full review on TripAdvisor 3/30/2012 Vote

3. From the front desk check in, which was confusing as we had 15 people, the fabulous spa (best massage I have ever had) to the concierge staff on the club level, we could not have asked for more professional, friendly attentive and accomodating folks.

"A most memorable weekend!!!! " Read full review on TripAdvisor 3/26/2012 Vote

4. The doormen, front desk team were all attentive and assisted us.

"Great hotel with good service and staff. Excellent Location!! " Read full review on TripAdvisor 2/22/2012 Vote

5. Later we went out for dinner - the employees were very attentive- asking if we needed help with reservations or transportation.

"Girlfriend's Retreat " Read full review on TripAdvisor 2/7/2012 Vote

6. The hotel staff were friendly and attentive, as I would expect at an Intercontinental.

"Excellent business hotel, great choice for meeting " Read full review on TripAdvisor 1/20/2012 Vote

7. My teenager and I used our Platinum hotel credits for in room dining and enjoyed attentive, quick service and delicious food.

"Excellent but air was extremely dry " Read full review on TripAdvisor 1/2/2012 Vote

8. Ed and the staff are very welcoming and pay attention to details.

"They knock it out of the park every time! " Read full review on TripAdvisor 12/30/2011 Vote

9. Manager on duty called me a liar when I brought this to her attention.

"Terrible service do not stay here. " Read full review on TripAdvisor 9/5/2011 Vote

10. That was my thought while I was there, maybe they are just cutting corners but the lack of attention to detail was mind blowing for a hotel with this rating.

"Like a bad book, the cover looks great but the story is horrible. " Read full review on TripAdvisor 8/31/2011 Vote