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Rank
55th
Out of 366

Embassy Suites Phoenix

Average Price: $118  
 
Hotel Class:
2577 West Greenway Road
Phoenix, 85023 View map  
3-Star Hotel Rank: 32 of 62
Average review rating: 3.48
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (15) , MyTravelGuide (1) , Travelocity (1) , TripAdvisor (91) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Helpful
Appears in 16 comments. 
The following words were used in comments with Helpful:
accommodating (2)   desk (3)   friendly (7)   hotel (2)   larger (2)   nice (2)   not (2)   pool (2)   room (4)   staff (10)    
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1. I have always found the hotel staff to be very friendly and helpful.
"Great size rooms, beautiful pool " Read full review on TripAdvisor   5/16/2012 Vote      
2. The staff is very helpful with any assistance or directions.
"Great service. " Read full review on TripAdvisor   4/25/2012 Vote      
3. The rooms are huge, the breakfast is wonderful, grounds and pool are nice, staff friendly and helpful.
"Very nice stay " Read full review on TripAdvisor   2/7/2012 Vote      
4. (Note: the rooms on the west side of the hotel are larger and have much larger bathrooms)The desk staff was always courteous and helpful.
"Always a great hotel " Read full review on TripAdvisor   5/15/2011 Vote      
5. Front desk people very friendly and helpful.
"Embassy Suites always pleases. " Read full review on TripAdvisor   1/12/2011 Vote      
6. They went above and beyond their nomal daily routine to help in any way posible.
"Extremely Helpful Staff " Read full review on Expedia   10/10/2009 Vote      
7. On a positive note, there were a few people there who went out the way to help my event become successful, staff should take up after them, and they have an awesome pool.
"Looks o.k. on the outside, but inner workings need serious help. Also Pigeon problem!!! " Read full review on TripAdvisor   3/31/2009 Vote      
8. Needs serious help if they want to hold up the Embassy Suites name.
"Looks o.k. on the outside, but inner workings need serious help. Also Pigeon problem!!! " Read full review on TripAdvisor   3/31/2009 Vote      
9. They lost an important item, were not willing to help unload their own coolers from one of our daily events, were not competent on the business center computer, nor getting the internet in my (outdated) room.
"Looks o.k. on the outside, but inner workings need serious help. Also Pigeon problem!!! " Read full review on TripAdvisor   3/31/2009 Vote      
10. On the good side, the staff I dealt with was VERY nice and helpful.
"The Good and the Bad " Read full review on TripAdvisor   10/22/2008 Vote      
   
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