Crowne Plaza Phoenix, Phoenix, Responsive

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Rank

33rd

Out of 366

Crowne Plaza Phoenix	Average Price: $105 Check Rates

Hotel Class:

2532 West Peoria Avenue

Phoenix, 85029 View map

3-Star Hotel Rank: 20 of 62
Average review rating: 3.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (322) , Travelocity (6) , TripAdvisor (101) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 9 comments.

The following words were used in comments with Responsive:
guest (2) problem (2) room (3) service (2) staff (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I wrote to corporate though because it was a rare experience and I hate to see that happen at such a great place but I never got a response which was extremely disappointing.

"always great but no customer services response :( " Read full review on TripAdvisor 12/24/2011 Vote

2. Well my response is yea it is cause im your guest i payed money for the room that advertises the internet.

"worst " Read full review on TripAdvisor 8/17/2009 Vote

3. service tech still in room i ask him well [CANT HERE HIM] TECH RESPONSE NOT MY PROBLEM.

"worst " Read full review on TripAdvisor 8/17/2009 Vote

4. IT may look nice, but if you need an answer or at least acknowledgment of a problem or issue, they don't reply or give you a blow off response.

"This hotel is the worst. Very poor management " Read full review on YahooTravel 7/24/2009 Vote

5. We really appreciated Jay`s quick response.

"Great service and friendly staff. " Read full review on TripAdvisor 7/2/2008 Vote

6. The professional staff is immediately responsive to guest requests and repair issues.

Read full review on MyTravelGuide 6/4/2008 Vote

7. Front desk was non-responsive to requests - so service in that area was poor.

"Service was inconsistent. " Read full review on YahooTravel 2/3/2008 Vote

8. I don`t know if I would hold the hotel responsible for a stolen auto.

"The Sponge " Read full review on TripAdvisor 4/4/2006 Vote

9. Staff was responsive and moved me to an internal pool-facing room which was quiet.

"I`m here now on business but it`s will be my last stay here. " Read full review on TripAdvisor 2/8/2006 Vote