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OpinionWell
Rank
77th
Out of 274

Days Inn Indianapolis

Average Price: $76  
 
Hotel Class:
5860 Fortune Circle West
Indianapolis, 46241 View map  
2-Star Hotel Rank: 24 of 88
Average review rating: 3.5
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (27) , Travelocity (4) , TripAdvisor (48) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 10 comments. 
The following words were used in comments with Responsive:
apology (2)   customer (3)   inn (3)   not (3)   problem (5)   sleep (2)    
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1. I had flown in on an early morning flight and was tired and wanted to rest up before the wedding I was to attend that night downtown, so could I please check in? 'No, sorry, the rules apply to you just like they do any customer' - that was their response.
"SO bad I'd give it zero stars if I could " Read full review on TripAdvisor   8/9/2010 Vote      
2. The first response should have been profuse apologies.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
3. ' Every statement we made and every valid complaint we had was met with irritation and variations of responses such as, 'Not my problem,' 'Don't take it out on me,' or 'Later.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
4. This motel is run-down, and the response from most of the staff to problems is that it is the customer's fault and the customer's problem.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
5. That apology came from the only employee we encountered who had even a partial sense of responsibility.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
6. Her response: 'Patience.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
7. When we arrived at Days Inn and I explained that I had reserved a motel (Sleep Inn) that was 2 miles from the track (walking distance) and that this motel was not 2 miles from the track, the response was that this was not their problem and that they had nothing to do with Sleep Inn.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
8. response: 'Patience.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
9. response: 'In the morning.
"Terrible customer service; safety hazard " Read full review on TripAdvisor   6/3/2010 Vote      
10. He acted as if it were my responsibility to report the problem to the company rather than his.
"BEWARE! " Read full review on Travelocity   8/1/2008 Vote      
   
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