Hotel Mar Monte, Santa Barbara, Complain

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Rank

8th

Out of 107

Hotel Mar Monte	Average Price: $245 Check Rates

Hotel Class:

1111 East Cabrillo Boulevard

Santa Barbara, 93103 View map

3-Star Hotel Rank: 4 of 33
Average review rating: 3.34

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , TripAdvisor (324) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 11 comments.

The following words were used in comments with Complain:
experience (2) hotel (3) management (3) not (5) pleasant (2) rating (3) room (3)

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1. I actually heard the table next to me at breakfast complaining about the same thing.

"Mixed feelings " Read full review on TripAdvisor 10/31/2011 Vote

2. I'm not complaining.

"A bit below what you'd expect from Hyatt, but fine " Read full review on TripAdvisor 10/20/2011 Vote

3. We generally do not complain about our assigned room in a hotel, but this time it made the difference between a very pleasant hotel experience and a not so pleasant hotel experience.

"A Tale of Two Hotels on the Same Property " Read full review on TripAdvisor 10/14/2011 Vote

4. Went down stairs to complain.

"TERRIBLE DO NOT STAY HERE! " Read full review on TripAdvisor 7/29/2011 Vote

5. During check out I complained about it, they said I should have called in the middle of the night and they could have sent engineers to check it out and fix the problems.

"Worst hotel in Sta Barbara- couldn't sleep all night " Read full review on TripAdvisor 12/30/2010 Vote

6. We were annoyed, but didn't bother complaining since we had a full day and just wanted to go to bed.

"Pro: next to beach & zoo. Con: House Keeping is Inconsiderate " Read full review on TripAdvisor 8/15/2009 Vote

7. The manager at that time (Kimberly) was extremely unprofessional when we complained about the room & tried to get our fare rate at check out.

"Not that great " Read full review on TripAdvisor 5/21/2009 Vote

8. When we checked out, I complained to the customer service manager about it and he told me he would talk to security.

"Walls are paper thin! " Read full review on TripAdvisor 6/19/2008 Vote

9. After demanding to see the manager to complain not only about the rate increase but the fact that they were unable to give us the room we booked, he reduced the rate to the $199 that we reserved originally.

"Good room but watch out for room price increases! " Read full review on TripAdvisor 3/19/2008 Vote

10. When we complained, they said that we had been booked for that all along and would not accommodate us.

"Stay Away!!!! " Read full review on YahooTravel 3/3/2008 Vote