Town Country Resort San Diego, San Diego, Complaint

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Rank

50th

Out of 517

Town Country Resort San Diego	Average Price: $180 Check Rates

Hotel Class:

500 Hotel Circle North

San Diego, 92108 View map

3-Star Hotel Rank: 23 of 101
Average review rating: 3.01

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (255) , TripAdvisor (666) , YahooTravel (40)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 41 comments.

The following words were used in comments with Complaint:
$ (4) charged (3) comfortable (3) complaints (43) drink (3) gross (2) guest (2) hotel (7) ignore (2) management (4) minimal (2) night (6) not (11) old (2) park (2) room (8) secure (2) service (5) staff (6) ventilation (2)

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1. ' Either the entire staff is 'in charge' at the T&C, or they've learned how to avoid getting complaints, by taking a complaint about their own awful service and not sending it up to management.

"Whatever Happened to the Town & Country? " Read full review on TripAdvisor 11/1/2011 Vote

2. My only complaint is if you don't get a discounted parking rate, it is outrageous.

"Great Property " Read full review on TripAdvisor 10/21/2011 Vote

3. Broken chair w/nails sticking out that took 3 complaints and 2 days to get them to remove it (they didn't replace it, just took it out).

"I wish there was an option for "minus stars" " Read full review on TripAdvisor 10/19/2011 Vote

4. Many conference attendees had the same complaint.

"Terrible!! Worst resort I have ever stayed at!!!! " Read full review on TripAdvisor 10/6/2011 Vote

5. I will say that the A/C was in good working order, which beat some of the other people's complaints I heard.

"Wish I could avoid staying overnight " Read full review on TripAdvisor 8/7/2011 Vote

6. When I went to the front desk to register a complaint, I was given the 'We don't have another room' response.

"Wish I could avoid staying overnight " Read full review on TripAdvisor 8/7/2011 Vote

7. Our only complaint was that the food was uninspired.

"Resort Turned it Around after bad start " Read full review on TripAdvisor 7/31/2011 Vote

8. The waitress told us that she's had no other complaints about the chips or the clam chowder the whole day.

"VERY poor hotel...would not stay in again. " Read full review on TripAdvisor 5/14/2011 Vote

9. My only complaint was the $10 daily charge for wi-fi.

"Resort Hotel a great value! " Read full review on TripAdvisor 4/11/2011 Vote

10. They treat all of our participants very well and we have never had any complaints from our supervisors about the accomidations or the service received from the hotel staff.

"The staff has gotten to know our group " Read full review on TripAdvisor 2/11/2011 Vote