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Rank
73rd
Out of 517

San Diego Marriott Mission Valley

Average Price: $222  
 
Hotel Class:
8757 Rio San Diego Drive
San Diego, 92108 View map  
3-Star Hotel Rank: 36 of 101
Average review rating: 3.8
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (28) , MyTravelGuide (295) , Travelocity (10) , TripAdvisor (124) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 29 comments. 
The following words were used in comments with Problem:
area (2)   bath (3)   bathroom (2)   bill (2)   cares (4)   complaints (2)   errors (2)   hotel (10)   lacking (2)   mattress (2)   not (10)   old (4)   park (5)   please (2)   pressure (2)   room (6)   shower (2)   small (2)   staff (3)   water (2)    
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1. We had problems with the air conditioning in the rooms on both stays, but got it fixed.
"Pretty standard Marriott property. " Read full review on TripAdvisor   1/5/2012 Vote      
2. I did get a message saying that the problem was fixed in the afternoon.
"The first (and hopefully only) time I've ever had to move rooms :( " Read full review on TripAdvisor   9/29/2011 Vote      
3. Nope, instead, I called the front desk and asked for someone to fix the problem and let me know by phone when it had been fixed.
"The first (and hopefully only) time I've ever had to move rooms :( " Read full review on TripAdvisor   9/29/2011 Vote      
4. So as not to be late for the conference I was attending, I didn't waste time asking why the housekeeping staff hadn't fixed the problem or notified someone before I checked in.
"The first (and hopefully only) time I've ever had to move rooms :( " Read full review on TripAdvisor   9/29/2011 Vote      
5. We had one problem (a concierge told us breakfast was free, when it's not, but that was quickly resolved by Marriott).
"Great pool and happy hour, but no free internet " Read full review on TripAdvisor   8/17/2011 Vote      
6. Later, Brenda, the manager on duty, came by the room to discuss the problem with us, to apologize for everything that had gone wrong with our stay, and to see how she could help.
"GREAT customer service!" " Read full review on TripAdvisor   7/31/2011 Vote      
7. These were not large-scale problems -- scraps of trash won't always get picked up, and bugs happen especially on the coast (though with a small child, any problem can be a large problem) -- but the staff dealt with them as if they were very important and worked to make sure we were pleased with the results of their work and pleased with our stay.
"GREAT customer service!" " Read full review on TripAdvisor   7/31/2011 Vote      
8. We had several problems with the hotel in the realm of cleanliness.
"GREAT customer service!" " Read full review on TripAdvisor   7/31/2011 Vote      
9. However, upon the cleaning staff finding out, they took care of the problem immediately and with care and compassion.
"GREAT customer service!" " Read full review on TripAdvisor   7/31/2011 Vote      
10. Who even offers double beds anymore? They tried to make them more comfortable with some kind of mattress cover but it fails to resolve the problem of the old, hard mattress.
"Nice hotel and great location!! Horrible beds! " Read full review on TripAdvisor   6/3/2010 Vote      
   
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