Marriott San Antonio, San Antonio, Complaint

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Rank

82nd

Out of 504

Marriott San Antonio	Average Price: $286 Check Rates

Hotel Class:

711 East Riverwalk

San Antonio, 78205 View map

4-Star Hotel Rank: 22 of 32
Average review rating: 3.56

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , TripAdvisor (92) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon checkout, and a final complaint we were told that they could have moved us to another room.

"Wonderful, except for the smell! " Read full review on TripAdvisor 9/7/2008 Vote

2. complaints brought a man who sprayed the filter leaving another overpowering smell.

"Wonderful, except for the smell! " Read full review on TripAdvisor 9/7/2008 Vote

3. The wait for the elevators was a major complaint of my colleagues, as early and late in the day there was a long wait and sometimes people actually got stuck in them.

"ok hotel, great location " Read full review on TripAdvisor 2/10/2008 Vote

4. Only complaint I had was the iced coffee from the 24 gift/food shop was nasty.

"Pretty Good ... could have been a bigger room. " Read full review on TripAdvisor 10/31/2007 Vote

5. ***My only complaint is the Riverwalk can be noisey at night time.

"would be perfect for romance!! " Read full review on TripAdvisor 7/16/2007 Vote

6. Our complaint is regarding the cleanliness of our room.

"Not good service " Read full review on Expedia 7/25/2006 Vote

7. The only complaint I have is that the lighting in the bathroom and vanity area is too dark (I was in Room 1414).

"First chance I get, I will return! " Read full review on YahooTravel 9/20/2005 Vote

8. Our only complaints were that there were some small stains on the carpet that resembled blood and they had reversed my first and middle name on the reservation, so check-in took a little longer than expected.

"Great view and great location " Read full review on Expedia 5/18/2005 Vote

9. The rooms were average, not what I would call 4-star quality, but for the price I paid - no complaints there.

"Marriott Riverwalk - a 3star at best " Read full review on TripAdvisor 6/4/2004 Vote