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OpinionWell
Rank
63rd
Out of 504

Wild Oak Ranch Hyatt

Average Price: $244  
 
Hotel Class:
9700 West Military Drive
San Antonio, 78251 View map  
4-Star Hotel Rank: 21 of 32
Average review rating: 4.12
OpinionWell Value Index: 4
Traveler reviews analyzed: TripAdvisor (84) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 6 comments. 
The following words were used in comments with Problem:
change (2)   clean (3)   coffee (3)   friendly (2)   phone (2)   room (4)   staff (4)   store (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. If it weren't for the cleaning problems I would easily give this resort 4.
"Texas Themed " Read full review on TripAdvisor   11/22/2009 Vote      
2. Noise was not a real problem and with light sleepers we were concerned.
"Great for Families with small kids " Read full review on TripAdvisor   6/17/2009 Vote      
3. Staff are still friendly and very inefficient (booking difficulties - changed booking and they ended up changing my credit card twice; watch the 14 day cancellation policy; very fancy coffee maker made terrible tasting coffee - when reception phoned to check on us, they said they had been having problems with coffee makers since they were cleaned, so brought us a different one.
"Second visit - very good " Read full review on TripAdvisor   5/23/2009 Vote      
4. Had a problem with losing electricity in my room, due to a breaker in adjoining room, which they fixed promptly and even comped one night`s stay for my inconvenience -- what great customer service.
"Loved the Hyatt Wild Oak Ranch " Read full review on TripAdvisor   6/24/2007 Vote      
5. Everything from staff shuffling furniture above my room (don`t stay in 6820), to the staff talking on their cell phones at the store (about his car problems to a friend, while ringing me up), to the cash register being proken at the store (can`t buy anything), the staff at JB`s restaurant took 15 minutes to wait on us and there were only 6 people in the restaurant to the cleaning crew rolling the very noisey towel cart past my room every day at 7 am.
"Hyatt Wild Oak Ranch growing pains " Read full review on TripAdvisor   6/11/2007 Vote      
6. We had a couple of minor problems but they were sorted after some chasing.
"High quality resort; quite a drive to San Antonio centre " Read full review on TripAdvisor   6/8/2007 Vote      
   
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