Chase Suite Hotel, Salt Lake City, Complain

OpinionWell's Blog

Home » United States » Utah » Salt Lake City Destinations » Salt Lake City Hotels » Chase Suite Hotel

OpinionWell
Rank

34th

Out of 192

Chase Suite Hotel	Average Price: $122 Check Rates

Hotel Class:

765 East 400 South

Salt Lake City, 84102 View map

3-Star Hotel Rank: 23 of 46
Average review rating: 3.39

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (17) , Travelocity (5) , TripAdvisor (45) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

bad (3) big deal (1) broke (1) broken (2) chipped (1) complain (6) dangerous (2) dated (2) difficult (1) dirty (6) disappoint (2) disgust (2) expensive (2) filthy (2) frustrated (1) hard (1) horrible (2) inadequate (1) issue (3) lack (2) loud (5) lukewarm (1) lumpy (1) misleading (1) negative (3) noise (4) noisy (2) outdated (2) peeling (5) poor (2) problem (6) rough (2) shabby (1) shortcomings (1) slow (1) smell (5) stale (2) tear (1) terrible (1) tiny (1) too small (1) unbearable (1) unclean (1) uncomfortable (3) unfortunate (1) was a joke (3) weird (1) worn (8) worst (1) wrong (1)

Complain

Appears in 7 comments.

The following words were used in comments with Complain:
conference (2) hotel (2) internet (2) not (3) rating (2) room (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. When you go in blind on hotwire and pay so little you really can't complain.

"Don't pay the rack rate " Read full review on TripAdvisor 1/26/2011 Vote

2. I went to complain and was told that was old info - ALL units get free Internet.

"Good location, decent pricing, don't bother on "upgraded amenities" " Read full review on TripAdvisor 9/13/2010 Vote

3. Instead, you would hear the staff complaining to people coming in looking for vacancy about how they had no rooms available because of all the conference attendees staying at their hotel.

"Don't expect too much.... " Read full review on Expedia 4/8/2009 Vote

4. Instead, you would hear the staff complaining to people coming in looking for vacancy about how they had no rooms available because of all the conference attendees staying at their hotel.

"Don’t expect too much.... " Read full review on Expedia 4/8/2009 Vote

5. When we complained, we were told that renovations were going to begin soon on the exterior -- but the whole place needs an overhaul.

"Dangerous for young kids " Read full review on TripAdvisor 10/11/2008 Vote

6. I have no complain except that the internet didn't work in our room but they may have fixed it had we had the time to deal with it.

"Great place and location " Read full review on Expedia 9/11/2008 Vote

7. When we complained about the problems in the room not only were we not offered any compensation or reduction in our rate but the manager stated point blank that he would not refund 'a dime' of the rate.

"Don`t Do It!!! " Read full review on TripAdvisor 7/5/2006 Vote