Crowne Plaza Philadelphia Main Line, Philadelphia, Complain

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Crowne Plaza Philadelphia Main Line

Back to search results

OpinionWell
Rank

56th

Out of 177

Crowne Plaza Philadelphia Main Line	Average Price: $191 Check Rates

Hotel Class:

4100 Presidential Boulevard

Philadelphia, 19131 View map

3-Star Hotel Rank: 32 of 57
Average review rating: 3.55

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (19) , MyTravelGuide (500) , Travelocity (11) , Expedia (15) , TripAdvisor (73) , BedBugRegistry (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

apologetic (1) avoid (4) bad (11) badly (2) bed bugs (1) big deal (1) bit dated (1) broke (1) broken (3) complain (9) complaint (3) difficult (2) dingy (1) dirty (6) disappoint (3) disgust (2) dispute (1) dump (1) dusty (1) errors (1) expensive (3) filthy (2) hard (4) inconvenient (2) issue (4) lack (3) loud (4) mildew (3) mold (2) negative (2) noise (7) outrageous (2) poor (4) pricey (1) problem (8) ridiculous (1) roach (1) rowdy (1) rude (7) slow (3) smell (6) sub par (1) terrible (3) uncomfortable (2) unfortunate (2) unfriendly (2) unhelpful (1) weird (1) worst (2) wrong (3)

Complain

Appears in 19 comments.

The following words were used in comments with Complain:
bad (2) company (3) credit (3) dirty (2) feedback (2) floor (2) guest (4) helpful (2) hotel (6) kid (2) management (3) need (2) night (2) not (6) restful (2) reviews (2) room (2) sleep (2) staff (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Check your receipts-I complained to credit card company-Crowne Plaza sent faxed report to credit card company-they forwarded it to me-erroneous info regarding my stay AND someone's initials -not my signature-billing dispute currently being reviewed by credit card company--rooms are a good size-water hot this time, plenty towels-Target, Starbucks, even Verizon-TD Bank in close proximity-lighting needs to be improved in the hallways-it's too dark and gloomy-.

"Almost ..... " Read full review on TripAdvisor 7/11/2010 Vote

2. I called the manager ( Chris) on Sat morning and complained, on Sunday it was even worse.

"Dont stay here......read on " Read full review on TripAdvisor 5/6/2010 Vote

3. I was in town for a weekend wedding-stay not bad-more help needed at front counter for check in@4pm-there was only one person who went to get help after she overhead a few of the other guests complaining-my room was okay-Iron was a little outdated-batteries on the fritz in remote control-water pressure low in sink and commode-Ten dollars per night for a microwave.

"Service still lacking..... " Read full review on Expedia 9/12/2009 Vote

4. On check out we complained and she stated that she would have the manager call us.

"NICE HOTEL BUT DONT EXPECT MUCH WHEN IT COMES TO CUSTOMER SERVICE " Read full review on TripAdvisor 4/16/2009 Vote

5. We complained about dirty cups/glasses outside our door (not ours.

Read full review on MyTravelGuide 8/24/2008 Vote

6. We complained about dirty cups/glasses outside our door (not ours.

Read full review on MyTravelGuide 8/24/2008 Vote

7. The entire time the lobby was filled with guests complaining about various aspects of their stay.

"Horrifying " Read full review on TripAdvisor 7/15/2008 Vote

8. I complained the next day to the day manager.

"Find another hotel, anything BUT this one. " Read full review on TripAdvisor 4/30/2008 Vote

9. When I complained, I was told that was all they had (but the hotel hardly seemed crowded).

"Find another hotel, anything BUT this one. " Read full review on TripAdvisor 4/30/2008 Vote

10. Joe`s preferred rate of $99 per night under this hotel)All in all, I can`t complain one bit about this hotel, easy on/off access to the highway, very close to downtown and St.

"Liked my stay...hope yours is good too! " Read full review on TripAdvisor 4/16/2008 Vote