Courtyard New Orleans, New Orleans, Complain

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Rank

92nd

Out of 427

Courtyard New Orleans	Average Price: $206 Check Rates

Hotel Class:

300 Julia Street

New Orleans, 70130 View map

3-Star Hotel Rank: 54 of 125
Average review rating: 3.95

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (124) , TripAdvisor (81) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (1) apologetic (3) avoid (1) awkward (1) bad (13) bed bugs (4) broken (1) bugs (2) chaotic (1) complain (5) complaint (3) damage (1) delay (1) dirty (9) disappoint (2) downside (2) dreadful (1) errors (1) expensive (2) hard (4) horrible (2) inconvenient (3) issue (15) itchy (2) loud (9) mistake (1) mold (3) negative (4) nightmare (2) noise (26) noisy (11) outrageous (1) poor (1) pricey (1) problem (6) rude (3) scary (1) slow (3) smell (1) stale (2) tiny (4) unbearable (1) uncomfortable (1) unfortunate (1) unhelpful (1) urine (1) was a joke (1) worn (2) worst (2) wrong (1)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
room (4) sleep (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we complained on checkout they said they were sorry and we should have said something and they would have moved us.

"Misleading " Read full review on TripAdvisor 2/16/2012 Vote

2. I called the front desk to complain that there was no way we could sleep in the room.

"Terrible Noise and Dishonest Management " Read full review on TripAdvisor 7/15/2010 Vote

3. He siad we could not complain to anyone but him which I find that hard to believe considering they are the courtyard marriott.

"Noisy Nightmare.... " Read full review on TripAdvisor 2/17/2010 Vote

4. We called to complain at 2:00 in the morningand they offered to move us but we have three small children who had just gone to sleep.

"Noisy Nightmare.... " Read full review on TripAdvisor 2/17/2010 Vote

5. After we saw the room we went back and complained and after much fuss were moved to a room with a pull out sofa.

Read full review on MyTravelGuide 12/4/2009 Vote

6. When I complained the staff went out of its way to try and make it up to us but we should have been told that the room was on the noisy side so we would have had options.

"Be sure and ask for the quiet side of the hotel " Read full review on TripAdvisor 11/26/2007 Vote