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Rank
171st
Out of 468

El Palacio Hotel

Average Price: $87  
 
Hotel Class:
21485 NorthWest 27 Avenue
Miami, 33056 View map  
5-Star Hotel Rank: 11 of 16
Average review rating: 3.54
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (22) , Travelocity (14) , TripAdvisor (65)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 14 comments. 
The following words were used in comments with Problem:
hotel (3)   management (2)   not (2)   reservation (2)    
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1. No apologies for anything as they did not recognize that there was a problem.
"Great place if had new Management " Read full review on TripAdvisor   4/5/2010 Vote      
2. I later had a problem (a feminine one.
"GREAT HOTEL! BUT EVEN BETTER PEOPLE " Read full review on TripAdvisor   1/3/2010 Vote      
3. they had a small problem with the reservations, but fixed it.
"nice place " Read full review on TripAdvisor   11/12/2008 Vote      
4. We had several issues to arise during the time of making our reservations, but, no matter what came up the staff at this wonderful hotel (especially Miss Joanie) handle the problem very professionally.
"Ivory Family Reunion at the El Palacio " Read full review on TripAdvisor   7/8/2008 Vote      
5. When we went to check out I told the young lady who checked us out about the problems and her remark was,'Oh my.
"Phone Not Working For 4 Days, French Frie On The Floor And Roach Crawling On Bed " Read full review on TripAdvisor   1/3/2008 Vote      
6. Now, about the bigger problems.
Read full review on MyTravelGuide   2/27/2007 Vote      
7. Now, about the bigger problems.
Read full review on MyTravelGuide   2/27/2007 Vote      
8. When I called the front desk to ask if there was a problem, it was suggested that I come to the lobby and use it.
"An odd name but a good value " Read full review on TripAdvisor   2/20/2007 Vote      
9. He was rude and didn`t even try to fix the problem.
"Worst Experience Ever " Read full review on TripAdvisor   10/27/2006 Vote      
10. Another group of guests had the same problem and summoned the manager, who claimed the same ignorance.
"Worst Experience Ever " Read full review on TripAdvisor   10/27/2006 Vote      
   
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