SpringHill Suites Memphis East/Galleria, Memphis, Complaint

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OpinionWell
Rank

45th

Out of 238

SpringHill Suites Memphis East/Galleria	Average Price: $118 Check Rates

Hotel Class:

2800 New Brunswick Road

Memphis, 38133 View map

3-Star Hotel Rank: 25 of 44
Average review rating: 3.33

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (14) , Travelocity (4) , TripAdvisor (36)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 4 comments.

The following words were used in comments with Complaint:
complaints (4)

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1. My colleague has the same complaints that I do and was staying across the hall.

"This is a very noisy hotel so stay next door at the Fairfield Inn. " Read full review on TripAdvisor 4/25/2011 Vote

2. I am still waiting to hear from Marriott corporate office which I was told had 3-5 business days to respond to my complaint.

"Mismanaged " Read full review on TripAdvisor 3/23/2010 Vote

3. My only complaint would be that there were no sheets/blankets in the room for the sofa bed--we had to call the desk and ask for them, and since they had only one person on duty at that time, there was no one to bring them up, so we had to go down and get them.

"Great stay--no problems " Read full review on TripAdvisor 8/10/2008 Vote

4. Stayed here for an overnight stop recently--had no problems and no complaints.

"Great stay--no problems " Read full review on TripAdvisor 8/10/2008 Vote