SpringHill Suites Jacksonville Airport, Jacksonville, Complaint

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OpinionWell
Rank

11th

Out of 213

SpringHill Suites Jacksonville Airport	Average Price: $116 Check Rates

Hotel Class:

13550 Airport Court

Jacksonville, 32218 View map

2-Star Hotel Rank: 1 of 76
Average review rating: 4.59

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (27) , Travelocity (3) , TripAdvisor (81)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoyance (1) bad (3) big deal (4) bothersome (1) complaint (3) cramped (3) delay (1) difficult (1) dirt (1) disappoint (4) disturbing (3) expensive (2) gross (2) hard (4) hate (1) horrible (2) inconvenient (2) issue (8) lack (1) loud (9) mold (4) negative (6) noise (5) noisy (3) odor (1) poor (1) problem (6) rock (1) rough (1) rude (1) slow (2) smell (3) terrible (1) too small (1) uncomfortable (1) unfortunate (4) worst (2)

Complaint

Appears in 6 comments.

The following words were used in comments with Complaint:
complaints (6) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No complaints.

"Great hotel and excellent value- Cruise Package " Read full review on TripAdvisor 1/16/2012 Vote

2. The only complaint we had was the towels were very thin and rough.

"Great value for family travel " Read full review on TripAdvisor 10/2/2011 Vote

3. Our two biggest complaints were a loud and rattling a/c unit and the breakfast hours only lasted until 9 A.

"Good enough for an airport hotel " Read full review on TripAdvisor 12/5/2010 Vote

4. My only complaint if I had one was the rattlinig of the A/C.

"New, well-run and very convenient to the airport. " Read full review on Expedia 1/12/2010 Vote

5. My only complaint is that they seemed to have a problem giving us extra towels.

"Great Value " Read full review on TripAdvisor 12/4/2008 Vote

6. I only have a couple of complaints with this hotel.

"Room too small " Read full review on Expedia 11/3/2008 Vote