Hilton Jacksonville, Jacksonville, Rude

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Rank

44th

Out of 213

Hilton Jacksonville	Average Price: $107 Check Rates

Hotel Class:

13503 Ranch Road

Jacksonville, 32218 View map

3-Star Hotel Rank: 26 of 42
Average review rating: 4.26

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (51) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Rude	Appears in 7 comments.

The following words were used in comments with Rude:
desk (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I asked for them the front desk was rude to me in explaining the policy.

"Great location but no lounge " Read full review on TripAdvisor 1/17/2012 Vote

2. When trying to book the shuttle for the cruise he was extremely aggravated (borderline rude) with my wife, and seemed irritated when I spoke to him.

"Poor customer service " Read full review on TripAdvisor 1/22/2011 Vote

3. rude.

"Reservations mean nothing here " Read full review on TripAdvisor 4/8/2009 Vote

4. While this hotel is conveniently located near the airport and is comparable to other Hilton Garden Inn properties, the rude, inhospitable front desk staff sour the experience.

"Reservations mean nothing here " Read full review on TripAdvisor 4/8/2009 Vote

5. I then told him that I thought he was being a little rude and he then told me he didn't care.

"Bad nightwatch service " Read full review on YahooTravel 7/4/2006 Vote

6. Again in a rude tone (like I was really putting him out to have to talk to me), he said no that none of the rooms would be working and that there was nothing he could do.

"Bad nightwatch service " Read full review on YahooTravel 7/4/2006 Vote

7. Called front desk and attendant was rude but said I needed to call the help desk (outside vending service).

"Bad nightwatch service " Read full review on YahooTravel 7/4/2006 Vote