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Rank
168th
Out of 718

Homestead Suites Houston

Average Price: $69  
 
Hotel Class:
7979 Fannin Street
Houston, 77054 View map  
2-Star Hotel Rank: 49 of 199
Average review rating: 2
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (6) , MyTravelGuide (66) , Travelocity (2) , Expedia (12) , TripAdvisor (34)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 18 comments. 
The following words were used in comments with Complain:
attentive (2)   broken (2)   car (2)   clean (5)   desk (2)   housekeeping (2)   maid (2)   management (2)   not (8)   room (10)   special (2)   spent (2)   staff (3)   well (2)    
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1. Once you complain you can forget any spirit of hospitality.
"Unprofessional , extremely rude and untrained Manager! " Read full review on TripAdvisor   5/15/2012 Vote      
2. Things that are in obvious disrepair, moldy or broken are not proactively fixed until you complain.
"Unprofessional , extremely rude and untrained Manager! " Read full review on TripAdvisor   5/15/2012 Vote      
3. complaining to corporate is useless.
"Unprofessional , extremely rude and untrained Manager! " Read full review on TripAdvisor   5/15/2012 Vote      
4. The manager yelled at my wife and myself after we complained about an early morning wake up call that we did not order.
"Do not stay here! Scott the manager is very rude! " Read full review on TripAdvisor   4/17/2012 Vote      
5. 2 cooking pans) You would not call the room nicely decorated, but it is adequate and there is nothing serious for a single man to complain about.
"Extremely convenient location, great price, but not new or luxurious " Read full review on TripAdvisor   1/25/2012 Vote      
6. I plan to call the health department and the better business bureau to complain about this.
"Do not stay here, the manager is rude " Read full review on TripAdvisor   11/20/2011 Vote      
7. I have no complains about this hotel.
"Great location for Exhibition " Read full review on TripAdvisor   10/21/2009 Vote      
8. I did complain and received a price adjustment to our room, but will never stay at this location again.
"Moldy tile, dirty washrag from previous guest in shower! " Read full review on TripAdvisor   3/6/2009 Vote      
9. The Tv in the room did'nt work well, I complained 2 times and sent e-mails, by the time the manager called back (4 days latter) he told me that 'he did not want to hear about negative points and that he was going to check me out'.
"Terrible " Read full review on TripAdvisor   2/14/2009 Vote      
10. In the misc issues, the room was not cleaned well when I got it, 1/2 the dryers were broken, the garbage was rarely emptied so it smelled outside, there were many people hanging out playing car radio`s at high volume and drinking beer in the parking lot, the staff seemed to make no effort to stop this, when I tried to call to complain that I could hear car radios in my room at 9:30 pm they wouldn`t let me in the lobby or answer the telephone.
"Worst hotel experence I have EVER HAD! " Read full review on TripAdvisor   8/7/2008 Vote      
   
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