Crowne Plaza Houston Downtown, Houston, Complaint

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Rank

34th

Out of 718

Crowne Plaza Houston Downtown	Average Price: $232 Check Rates

Hotel Class:

1700 Smith Street

Houston, 77002 View map

3-Star Hotel Rank: 11 of 121
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (7) , MyTravelGuide (175) , Travelocity (2) , TripAdvisor (97) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (3) avoid (1) awkward (1) bad (2) claustrophobic (1) complaint (2) dated (3) delay (1) difficult (2) dirty (2) disappoint (8) disgust (2) expensive (1) hard (3) hate (2) horrible (2) inconvenient (2) incorrect (2) issue (8) loud (1) mess (1) misleading (1) negative (3) nightmare (1) noise (5) noisy (3) outdated (4) overpriced (2) peeling (2) problem (9) ridiculous (1) rude (5) shabby (1) sick (1) slow (1) smell (4) stale (2) tear (1) terrible (1) tiny (4) uncomfortable (3) unfortunate (1) unfriendly (1) unhappy (1) unimpress (1) weird (1) worn (1) worst (1) wrong (3)

Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
$ (3) complaints (11) night (2) park (3)

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1. I've filed a complaint with the Better Business Bureau of this false advertising as well.

"False Advertising of the "Best Price Guarantee" " Read full review on TripAdvisor 3/22/2012 Vote

2. My only complaint is that I should not have booked a single.

"Great service, great value! " Read full review on TripAdvisor 2/29/2012 Vote

3. My only hope is that management truly listens to these complaints.

"Worst Experience Ever! " Read full review on TripAdvisor 11/11/2011 Vote

4. * Minor complaints:-- Bedside alarm clock went off at 5 a.

"Standard issue downtown business hotel - nothing special, but plenty fine " Read full review on TripAdvisor 11/11/2009 Vote

5. No complaints at all.

Read full review on MyTravelGuide 3/24/2008 Vote

6. I had no complaints whatsoever.

Read full review on MyTravelGuide 7/24/2006 Vote

7. No complaints.

Read full review on MyTravelGuide 12/21/2005 Vote

8. No real complaints.

Read full review on MyTravelGuide 5/24/2005 Vote

9. My only complaint was the $19 charge for parking.

Read full review on MyTravelGuide 2/2/2005 Vote

10. My complaint is that the only option of parking is to valet park at a cost of $20/night on weekdays, and $10/night on weekends.

Read full review on MyTravelGuide 12/8/2004 Vote