Hilton Garden Inn Denver Downtown, Denver, Complaint

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Rank

22nd

Out of 289

Hilton Garden Inn Denver Downtown	Average Price: $205 Check Rates

Hotel Class:

1400 Welton Street

Denver, 80202 View map

3-Star Hotel Rank: 10 of 57
Average review rating: 4.4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (11) , Travelocity (3) , TripAdvisor (153)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit high (1) a bit pricey (1) annoyance (1) apologetic (1) avoid (2) bad (9) big problem (1) broken (2) complain (4) complaint (13) cram (1) damage (1) delay (1) difficult (3) dingy (1) dirty (1) downside (2) dull (2) expensive (8) hard (2) hassle (2) horrible (2) ignored (1) inconvenient (1) issue (7) loud (2) negative (3) noise (10) noisy (3) outrageous (2) overpriced (2) poor (3) poorly (1) pricey (3) problem (14) resent (1) rock (1) rude (1) shock (2) slow (5) smell (2) terrible (1) tiny (3) unfortunate (3) unhappy (1) unsafe (1) unsure (1) worst (1) would have liked (1) wrong (1)

Complaint

Appears in 14 comments.

The following words were used in comments with Complaint:
car (2) clean (2) coffee (2) complaints (14) cost (2) hotel (2) low (2) park (3) room (3) service (2) staff (3) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only complaint I have is the difficulty of retrieving items from your vehicle via the valet service.

"Great Location " Read full review on TripAdvisor 3/26/2012 Vote

2. Only complaint is the towels - smelled like they were washed in motor oil.

"Downtown Denver " Read full review on TripAdvisor 9/23/2011 Vote

3. My biggest complaint about the hotel was the housekeeping staff.

"Good hotel for a stay in downtown Denver " Read full review on TripAdvisor 8/16/2011 Vote

4. I only had a few complaints about my stay.

"Good hotel for a stay in downtown Denver " Read full review on TripAdvisor 8/16/2011 Vote

5. My only complaint is the cost of the valet parking, but you are going to pay for parking no matter where you go in downtown Denver, and having the car brought right to the door made it worth it, and being able to leave and return without any additional cost is a bonus.

"Great hotel, excellent location " Read full review on TripAdvisor 1/21/2011 Vote

6. The latter was a complaint that the cleaning staff was extremely noisy (slamming doors, chatting loudly) early Monday morning.

"I am an HHonors Gold VIP. I was not... " Read full review on TripAdvisor 8/9/2010 Vote

7. My only complaint is that the cleaning staff came way, WAY too early.

"Excellent Location, Highly Recommended " Read full review on TripAdvisor 8/8/2010 Vote

8. Our only complaint was getting coffee in the morning at the attached coffee shop- DazBog.

"Great Location- Modern Hotel " Read full review on TripAdvisor 7/8/2010 Vote

9. Three managers came to check out our complaint and we were immediately moved to another room.

"Perfect for our purposes " Read full review on TripAdvisor 6/14/2010 Vote

10. Only complaint regards the wired internet service which took 2 days for Ibahn to fix and had to change TV remotes three times because of sticking keys or low batteries.

"Great hotel, great service but the internet and remotes need attention " Read full review on TripAdvisor 4/2/2010 Vote