Candlewood Suites Dallas, Dallas, Problem

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Rank

51st

Out of 453

Candlewood Suites Dallas	Average Price: $136 Check Rates

Hotel Class:

7930 North Stemmons Freeway

Dallas, 75247 View map

3-Star Hotel Rank: 25 of 88
Average review rating: 3.04

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (79) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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appalled (1) awful (1) bad (2) big deal (1) big problem (1) broken (1) bug (1) complaints (3) condescending (1) difficult (1) dirty (2) dispute (1) expensive (1) frustrated (1) hard (2) hectic (1) horrible (1) ignored (1) issue (9) lack (1) loud (1) mistake (1) negative (2) noise (2) noisy (1) outdated (1) poor (1) poorly (1) problem (6) rock (1) rude (3) unfortunate (4) weird (1) worst (1) wrong (2)

Problem

Appears in 9 comments.

The following words were used in comments with Problem:
charged (2) credit (3) fee (2) not (3) room (4) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their manage skills were of the utmostquality and always in great humor in order to solve the problems at hand.

"quality of service an attitude of managers " Read full review on TripAdvisor 11/17/2011 Vote

2. The service was responsive to any and all requeston situautions that occured as to problems about room service and the lack of missing and or items that were supposed to be in the rooms towels etc.

"quality of service an attitude of managers " Read full review on TripAdvisor 11/17/2011 Vote

3. In view of our problems, they did give us a few dollars off our purchases.

"Decent property, strange experiences though " Read full review on TripAdvisor 7/30/2011 Vote

4. He told me it should not be a problem but to speak to Senedu in the morning because he did not have the ability to do it for me.

"Senedu Hailu - Horrible customer service!! " Read full review on TripAdvisor 2/13/2011 Vote

5. Any problems that the desk staff can't handle, go straight to Senedu and it will be made right.

"Great if you want a clean, efficent accomodation, and to be left alone. " Read full review on TripAdvisor 7/9/2010 Vote

6. Well in the morning thats when all the problems happen I talked to the office mgr and she didn't want to help me with any of my questions,when I asked her if I could maybe get a room with two beds because I was going to have friends stay over she said I would have to pay an upgrade fee and then extra person fee.

"Becareful of of the extra fees " Read full review on TripAdvisor 9/10/2009 Vote

7. The only problem with the room, was the heater/ac blew the curtains all the time.

"New Year Stay " Read full review on Travelocity 12/1/2006 Vote

8. The next week a new charge was added to the credit card along with a credit which still did not fix the problem.

"A " Read full review on TripAdvisor 2/24/2005 Vote

9. The biggest problem we experianced was charges on our credit card, after we paid cash upon check-out.

"A " Read full review on TripAdvisor 2/24/2005 Vote