Hotel Lumen - a Kimpton Hotel, Dallas, Problem

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Rank

42nd

Out of 453

Hotel Lumen - a Kimpton Hotel	Average Price: $201 Check Rates

Hotel Class:

6101 Hillcrest Avenue

Dallas, 75205 View map

3-Star Hotel Rank: 19 of 88
Average review rating: 4.09

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (29) , Travelocity (1) , TripAdvisor (78) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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awkward (3) bad (3) big deal (1) big problem (1) broken (1) claustrophobic (1) complain (2) complaint (1) delay (1) dirty (1) disappoint (5) downside (1) expensive (2) hard (1) hate (1) incorrect (1) issue (7) lack (4) loud (6) mistake (2) nightmare (1) noise (5) noisy (3) outrageous (1) overbook (1) overpriced (2) poor (2) pricey (2) problem (5) slow (4) stained (1) terrible (1) tiny (3) uncomfortable (1) unfortunate (1) weird (2) worn (1) worst (3)

Problem

Appears in 4 comments.

The following words were used in comments with Problem:
hotel (2) love (2)

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1. Fortunately Rachael the director of their kimpton intouch guest program stepped up and took ownership of the problem and called back to say she was able to accommodate us.

"Hotel Lumen UPDATE " Read full review on TripAdvisor 5/11/2012 Vote

2. The one problem, and this is a big one, is that they did not design the rooms with adequate insulation in the walls.

"Beautiful design, one huge issue " Read full review on Expedia 11/15/2009 Vote

3. Those were only minor problems and we loved our stay at the Hotel Lumen.

"Didn't feel like a hotel; felt like you were at home... " Read full review on TripAdvisor 9/15/2007 Vote

4. Those were only minor problems and we loved our stay at the Hotel Lumen.

"Didn`t feel like a hotel; felt like you were at home... " Read full review on TripAdvisor 9/15/2007 Vote