Hyatt Columbus, Columbus, Problem

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Rank

26th

Out of 202

Hyatt Columbus	Average Price: $115 Check Rates

Hotel Class:

7490 Vantage Drive

Columbus, 43235 View map

3-Star Hotel Rank: 12 of 59
Average review rating: 4.13

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (10) , TripAdvisor (47) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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apologetic (1) awful (1) awkward (1) bad (7) big deal (2) broke (1) claustrophobic (1) complain (1) complaint (2) cope (3) dirty (4) disappoint (4) downside (1) dreadful (1) errors (1) expensive (1) hard (2) horrible (2) inconvenient (1) issue (3) lack (1) loud (5) mold (2) negative (3) noise (5) noisy (3) overpriced (1) penalty (1) poorly (1) problem (8) ridiculous (1) rough (1) rowdy (1) rude (3) smell (1) stained (2) stale (2) sub par (1) terrible (1) tiny (5) worst (2) wrong (3)

Problem

Appears in 8 comments.

The following words were used in comments with Problem:
hotel (3) management (2) not (2) room (2) small (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If it's a matter that the associate truly should not be able to make a decision on (and I would argue that adjusting a rate 20% is not in that category), then a manager should promptly follow through to address the problem.

"Needs a Policy for Making Accommodations When Guest Room Types Are Changes " Read full review on TripAdvisor 5/5/2012 Vote

2. I just offer the following anecdote as failure of management of this hotel to put procedures in place to resolve guest problems in a timely and satisfactory manner.

"Needs a Policy for Making Accommodations When Guest Room Types Are Changes " Read full review on TripAdvisor 5/5/2012 Vote

3. We had a problem with the first room assigned to us.

"Excellent Service - good location " Read full review on TripAdvisor 10/9/2011 Vote

4. If I hadn't had a problem related to security I would have considered returning to this hotel.

"Checked in to an occupied room " Read full review on TripAdvisor 11/1/2009 Vote

5. My problems started when my key card wouldn't work for my room.

"Checked in to an occupied room " Read full review on TripAdvisor 11/1/2009 Vote

6. But we had one slight problem @ midnite; we parked my husband's 1-ton diesel dually in the back pkg lot (due to size) .

"great, awesome room, good location " Read full review on TripAdvisor 7/24/2009 Vote

7. small closet area and small bathroom--no big deal to me but others may have a problem.

"Nice Hotel " Read full review on Expedia 2/11/2009 Vote

8. This was a problem since I paid for 3 nights at this hotel.

"Not too impressive " Read full review on Expedia 9/4/2008 Vote