3. As far as comfort goes, there are Intercontinentals that may be better designed and have nicer gyms or restaurants (that is even true of the Intercontinental Hotel on the Cleveland Clinic, which is clearly the more posh property); however, what this Suites hotel might lack in those expected niceties, it more than makes up for for the things that matter to customers in residence: proximity to the Cleveland Clinic (right at the campus), being a stop on the Cleveland Clinic shuttle route, and having a friendly and accommodating staff that is accustomed to anticipating and meeting the needs of family members and patients themselves who will likely be returning to the hotel for some days to continue recovery.