3. When we arrived at 1 PM, we were told no rooms would be ready :(-Had to wait 5 minutes each time we went to front desk (1st checkin attempt, 2nd checkin attempt, checkout) since there were only 1 or two people there who were working rather slowly-When we called down to the front desk/valet, no one picked up and we were sent to voicemail-When we asked the valet if the parking was 'in-out', we were told 'yes, but the valets work for tips'.