New West Inns Boulder, Boulder, Complain

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OpinionWell
Rank

20th

Out of 41

New West Inns Boulder	Average Price: $96 Check Rates

Hotel Class:

970 28th Street

Boulder, 80303 View map

2-Star Hotel Rank: 5 of 10
Average review rating: 3.21

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (36) , TripAdvisor (10) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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avoid (1) awful (2) bad (2) bare (1) bed bugs (3) broken (3) complain (5) complaint (1) dated (1) difficult (1) dirty (1) disappoint (1) disturbing (4) gross (2) hard (1) horrible (2) issue (3) loud (1) mistake (1) mold (1) nasty (2) overpriced (1) poor (2) problem (2) rude (3) sad (1) scary (1) shock (1) sick (2) smell (2) stale (1) terrible (2) tiny (1) too small (1) unfortunate (1) unfriendly (1) unhappy (1) worn (2) worst (1) wrong (3)

Complain

Appears in 5 comments.

The following words were used in comments with Complain:
change (2) customer (2) reeked (2) room (2) smoke (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Then they started screaming about all the horrible customers they had had all summer that did nothing but complain, and how they were just sick of it.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

2. Then they screamed at me that it was my fault that they had just lost the other customer because I was complaining, and they wanted me to pack up and leave.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

3. I complained that the service was very poor, and the mangers now (both of them) started screaming at me.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

4. Mgmt immediately changed our room when we complained upon entry that it reeked of cigarette smoke (it's a "non-smoking hotel").

"What you’d expect " Read full review on Expedia 4/17/2009 Vote

5. Mgmt immediately changed our room when we complained upon entry that it reeked of cigarette smoke (it's a "non-smoking hotel").

"What you'd expect " Read full review on Expedia 4/17/2009 Vote