Doubletree Inn at The Colonnade, Baltimore, Complaint

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Rank

16th

Out of 231

Doubletree Inn at The Colonnade	Average Price: $219 Check Rates

Hotel Class:

4 West University Parkway

Baltimore, 21218-2306 View map

3-Star Hotel Rank: 7 of 33
Average review rating: 3.21

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (118) , Travelocity (5) , TripAdvisor (183) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 14 comments.

The following words were used in comments with Complaint:
complaints (15) hotel (2) much (2) park (3)

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1. Management needs to stop saying 'sorry' to people who have complaints (plenty on here) and make it so the complaints are actually reduced.

"Little bit of "smoke and mirrors"...but acceptable if you dont pay full rate.. " Read full review on TripAdvisor 1/24/2012 Vote

2. I never had a complaint before.

"Used to be better " Read full review on TripAdvisor 11/24/2011 Vote

3. My only complaint was the parking fee which I felt was a bit high.

"Great location " Read full review on TripAdvisor 11/11/2011 Vote

4. My one big complaint is that I specifically phoned the hotel a week before we checked in and asked if there was alternative transportation to the airport.

"Nice & clean, but not overly friendly " Read full review on TripAdvisor 5/28/2011 Vote

5. My only complaint was the exorbitant parking rates.

"Convenient for JHU, exorbitant parking rates " Read full review on TripAdvisor 1/2/2011 Vote

6. Fitness ctr is modest and the elliptical trainer was broken - my only significant complaint.

"big room, elegant hotel, convenient to JHU Homewood campus " Read full review on TripAdvisor 9/18/2010 Vote

7. My only complaint would be that the bathrooms are small, but we didn't spend much time there so it didn't matter much to us.

"Clean, comfortable, and convenient " Read full review on TripAdvisor 7/8/2010 Vote

8. I have no complaints about my service and I would definitely stay there again if I was in that area.

"Very nice hotel " Read full review on Expedia 8/20/2009 Vote

9. The only complaint I had was that our rooms did not have access to the pay-per-view system.

"Very good overall " Read full review on Expedia 8/12/2009 Vote

10. My only complaint - I wish they had a complimentary continental breakfast for guests or a discount for the Starbucks in the lobby.

"Outstanding Service at Doubletree Inn at the Colonnade " Read full review on TripAdvisor 8/21/2008 Vote