Clarion Emerald Springs, Las Vegas, Problem

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Rank

148th

Out of 481

Clarion Emerald Springs	Average Price: $70 Check Rates

Hotel Class:

325 East Flamingo Road

Las Vegas, 89109 View map

3-Star Hotel Rank: 64 of 92
Average review rating: 2.39

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (16) , MyTravelGuide (1) , TripAdvisor (63) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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awful (1) bad (7) bed bugs (7) big deal (2) broken (5) complaint (2) cope (2) dated (3) delay (1) dirty (8) disappoint (1) disgust (1) disturbing (1) downside (1) dump (4) fear (2) hard (2) hassle (2) horrible (5) issue (4) itchy (3) lack (2) loud (5) negative (2) noise (9) noisy (2) outdated (2) poor (5) poorly (2) problem (16) rock (3) rough (1) rude (1) shock (1) sick (1) slow (1) smell (3) stained (5) tacky (1) terrible (3) ugly (1) uncomfortable (1) unfriendly (1) unsafe (1) unsuccessful (2) urine (1) worn (4) worst (4) would have liked (1) wrong (2)

Problem

Appears in 18 comments.

The following words were used in comments with Problem:
clerk (2) customer (2) desk (3) good (2) hotel (4) management (7) night (2) not (7) room (3) staff (3) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were greeted by name on our late arrival, room was very clean, minor plumbing problem was repaired immediately, breakfast was adequate.

"Friendly service. " Read full review on TripAdvisor 5/21/2012 Vote

2. This wasn't a problem and you must use your key card to gain entry into each building which is good as it made you feel secure.

"Great place would reccomend " Read full review on TripAdvisor 3/6/2012 Vote

3. 'I'm still going to continue to fight this through Orbitz so they can call back and speak with the property manager during the week, and I'll go through American Express as well, but for a hotel to not take care of a customer who has become completely covered in bed bugs and has to deal with the continuing problem of worrying if they will end up infesting their own home, is absolutely mind blowing and infuriating and nobody should ever stay here.

"Bed bugs! Complete nightmare! " Read full review on TripAdvisor 9/25/2011 Vote

4. He grimaces at the site and says that they won't have a problem refunding me for my stay, I'll just have to go through Orbitz since I booked through them, but that it wouldn't be a problem and he was very sorry.

"Bed bugs! Complete nightmare! " Read full review on TripAdvisor 9/25/2011 Vote

5. The real fun starts when I come back the next morning, today, to speak with the manager about my nightmarish experience and the hassle I am going to have to go through to do whatever possible to try and prevent these evil little creatures from traveling back to my apartment and creating an even larger problem for me.

"Bed bugs! Complete nightmare! " Read full review on TripAdvisor 9/25/2011 Vote

6. When we brought it to the attention of the manager, he was VERY rude to us, denied the problem and would not even comp our room or give us our money back.

Read full review 4/25/2011 Vote

7. We didn't encounter any problems walking back to the hotel at night, it's located next to a main road so felt safe.

"Nice hotel, off The Strip and away from the hustle and bustle. " Read full review on TripAdvisor 1/19/2011 Vote

8. The Number 1 problem is the front desk staff and Management.

"Believe the other reviews I chose not to and was sorry. " Read full review on TripAdvisor 4/3/2008 Vote

9. Management told us 'there was nothing they could do' and that 'it was not their problem.

"Beware!!! " Read full review on TripAdvisor 3/30/2008 Vote

10. We told them our problems and they kindly let us check out without being charged.

"Horrible " Read full review on TripAdvisor 1/6/2008 Vote