5. Furniture was falling apart and shakyTelephone didn't workMold covered the shower wallsCarpet edges loose with carpet tacks protruding upwardsRe-occurring problems with getting enough towels from our maid service - and, at times, none were available from the front deskAnd some additional surprises upon check-in: If you want a microwave in your kitchen - That's $10 extra If you want dishes and utensils in your kitchen - that's also $10 extra And there is also a $2.