Royal Resort Las Vegas, Las Vegas, Unacceptable

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » Royal Resort Las Vegas

OpinionWell
Rank

134th

Out of 481

Royal Resort Las Vegas	Average Price: $104 Check Rates

Hotel Class:

99 Convention Center Drive

Las Vegas, 89109 View map

3-Star Hotel Rank: 58 of 92
Average review rating: 3.49

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (23) , TripAdvisor (89) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

appalled (1) avoid (1) bad (5) bare (1) big problem (1) broken (2) cram (1) cramped (1) crap (1) dangerous (1) dated (8) dingy (1) dirt (1) dirty (5) disappoint (2) expensive (2) hard (2) horrible (3) inconvenient (2) issue (5) loud (10) nasty (2) negative (3) noise (13) noisy (4) overpriced (1) poor (3) problem (11) ridiculous (1) rock (1) rough (1) rude (7) scary (1) shabby (3) shame (1) slow (1) smell (7) smoker (2) stale (1) terrible (3) too small (1) unacceptable (3) unfortunate (1) unimpress (1) unsafe (1) weird (1) worn (1) worst (4) would have liked (1) wrong (4)

Unacceptable

Appears in 3 comments.

The following words were used in comments with Unacceptable:
accommodating (2) hotel (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Over the next few days I continued to be forced into arguments with various staff members as all involved claimed no responsibility for the mix up, moved me to lesser accommodations, refused to provide assistance, were exceptionally rude, and did nothing to compensate me for the inconvenience or unacceptable alternative accommodations.

"Horrific Customer Service " Read full review on TripAdvisor 2/24/2012 Vote

2. When I stated that this was unacceptable I was told that a cab would be called but that I would have to pay the fee.

"Horrific Customer Service " Read full review on TripAdvisor 2/24/2012 Vote

3. Okay, these things can happen, but the way that the mistake was handled was completely unacceptable:Upon arriving at the hotel I was told by the front desk staff that I was being moved to another hotel but the woman refused to tell me what hotel, explain how I would get there, or give me any additional details.

"Horrific Customer Service " Read full review on TripAdvisor 2/24/2012 Vote