9. Issues- The door needed repairing as it didn't shut completely without being forcefully pushed - Phone was dirty- Lamps/shelves were quite dusty (and I'm not a neat freak)- Lower plug-in (of 2 plug-ins) by the desk didn't work (we were told later that there was a switch to turn the 2nd one on but we couldn't find it - seemed strange that the upper plug worked (the lamp plug) but the lower one didn't)- Shower kept spewing out water intermittently which was noisy (we were told that a water main had broken and we had to run the shower to fix it) - Bathroom floor hadn't been cleaned properlyI went to front desk and politely outlined the problems - I was really surprised that a 4.