5. Staff are a little curt but I`m guessing that being a Brit they seemed to have a little trouble understanding me sometimes (I doubt there are many Europeans that stay downtown compared to the Strip) - I had issues with the maid leaving the door open in our room (it did not shut correctly and had to be slammed) and an issue with my leaving date (they got it wrong) - apologies were not forthcoming but they did fix it and that was good enough for me.