SpringHill Suites Austin South/Airport, Austin, Complain

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OpinionWell
Rank

70th

Out of 287

SpringHill Suites Austin South/Airport	Average Price: $148 Check Rates

Hotel Class:

4501 South IH-35

Austin, 78744 View map

4-Star Hotel Rank: 16 of 23
Average review rating: 4.19

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (6) , Travelocity (2) , TripAdvisor (45) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) awkward (1) bad (7) barely (1) broke (1) broken (1) bugs (2) complain (3) complaint (4) cramped (2) crap (1) difficult (1) dirty (1) downside (1) gross (1) hard (1) issue (4) lazy (1) loud (2) mediocre (1) negative (3) noise (10) noisy (1) outdated (1) problem (9) scary (1) slow (1) smell (1) smelly (1) tiny (2) uncomfortable (1) unpleasant (1) unwashed (1) worn (2) worst (2)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
night (3) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have heard some people complain about the beds but my husband and I had no problems - they were very comfortable to us.

"Good place to stay. " Read full review on Expedia 11/19/2008 Vote

2. There`s really nothing to complain about this Springhill.

"Great Stay, Spacious Room " Read full review on TripAdvisor 1/22/2008 Vote

3. There's really nothing to complain about this Springhill.

"Great Stay, Spacious Room " Read full review on TripAdvisor 1/22/2008 Vote

4. I have complained directly to Marriott and am currently waiting on a response.

"Nice people, but overall experience fell short... " Read full review on TripAdvisor 12/10/2004 Vote

5. We received the first full night free after my husband complained, but problems still happened.

"Nice people, but overall experience fell short... " Read full review on TripAdvisor 12/10/2004 Vote

6. The first full night we were there, a group of high school students checked-in around 11:30 pm and woke us up repeatedly during the night even after complaining to the front desk.

"Nice people, but overall experience fell short... " Read full review on TripAdvisor 12/10/2004 Vote