Austin Embassy Suites, Austin, Complaint

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Rank

68th

Out of 287

Austin Embassy Suites	Average Price: $153 Check Rates

Hotel Class:

5901 North I-35

Austin, 78723 View map

4-Star Hotel Rank: 15 of 23
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (62) , MyTravelGuide (20) , Travelocity (5) , TripAdvisor (52)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) modern (2) not (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint is that the TV in the front room didn't work and it took 2 calls to get that taken care of.

"Great for families " Read full review on Expedia 1/26/2010 Vote

2. Despite the complaints that I had, I would return.

"Nice stay " Read full review on TripAdvisor 1/3/2010 Vote

3. I did not ask to change rooms because our friends were in the room next to us, so we made the sacrifice to hold on when we pottied :) The second complaint that I had was the cigarette smoke.

"Nice stay " Read full review on TripAdvisor 1/3/2010 Vote

4. There are really only three complaints that I have, with the first being the toilet in our room.

"Nice stay " Read full review on TripAdvisor 1/3/2010 Vote

5. complaint was turned in, but was not fixed by the time we left.

"Good hotel, good value, terrible neighborhood " Read full review on TripAdvisor 8/18/2009 Vote

6. The only complaint I have is that the air conditioning could have been better in the atrium and elevators.

"Very impressed for the price " Read full review on Expedia 8/4/2009 Vote

7. MY ONLY COMPLAINT - is that after the first day, our room started to smell kind of musty.

"Great hotel for traveling with infant " Read full review on TripAdvisor 7/14/2009 Vote

8. Other than these complaints, it was clean, comfortable and very well decorated with modern amenities, including granite counter tops and modern fixtures.

"Good stay at Embassy Suites " Read full review on TripAdvisor 8/6/2008 Vote

9. Only complaint is flies were all over the restaurant during our lunch.

"Clean and safe " Read full review on TripAdvisor 8/4/2008 Vote