1. The staff are very cheery, but maybe lacking a little on the service end (I had pre-requested a crib for our baby, but I had to ask for it again at check-in, and the receptionist asked me if I'd like her to put it on a luggage cart so that I could bring it to the room myself--uh, my arms are full and I have a baby, how about offering to have it delivered to my room or better yet, how about having it ready in my room when I arrive?) There's an Applebees across the parking lot that gives 10% off if you show your room key.