Heart Chicago Hotel, Chicago, Complaint

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Rank

106th

Out of 415

Heart Chicago Hotel	Average Price: $114 Check Rates

Hotel Class:

5990 North Ridge Avenue

Chicago, 60660-3263 View map

2-Star Hotel Rank: 20 of 49
Average review rating: 3.7

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (23) , TripAdvisor (63) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (1) bad (12) barely (2) bed bugs (1) big deal (1) broken (1) bug (1) complain (5) complaint (4) cramped (1) dated (2) difficult (3) dirty (2) disappoint (7) downside (1) dump (1) expensive (2) hard (2) hardly (2) issue (3) little dated (1) loud (2) negative (3) noise (15) noisy (8) odor (1) problem (8) rough (1) rude (6) scary (2) shabby (2) shock (1) smell (6) subpar (1) terrible (1) unacceptable (2) worn (1) worst (2) wrong (1)

Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
clean (2) complaints (8) distance (2) location (2) positive (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I can echo the positive comments from all of these reviews and dismiss the few negative ones simply by stating-- this ain't the Ritz-Carlton, so what did you expect? Yes, the last renovation was probably in the 80s but everything is SO clean, what does it matter? The tremendous positive aspects of this funky little gem in the middle of the city far outweigh my one complaint: the air conditioner took several hours to cool down.

"Very clean rooms, safe area and a terrific value for Chicago " Read full review on TripAdvisor 10/27/2011 Vote

2. I had read other complaints here about inconsistent internet service.

"Still one of the best values in chicago " Read full review on TripAdvisor 10/29/2009 Vote

3. I am not complaining - service was friendly and efficient, buffet breakfast was basic but OK, room was dated but clean enough, bathroom tired but again no complaints at all about cleanliness.

"Serves a purpose " Read full review on TripAdvisor 10/13/2009 Vote

4. Maybe it's the reason why some people complaint so much about the distance.

"Clean, pleasurable place. Love the Heart! " Read full review on TripAdvisor 9/14/2009 Vote

5. The complaints about its location and how long it is to get to transports are exaggerated, in my opinion.

"Clean, pleasurable place. Love the Heart! " Read full review on TripAdvisor 9/14/2009 Vote

6. My main complaint was the motel location & distance to downtown.

"Ok Motel, but in a Bad Location " Read full review on Expedia 9/10/2009 Vote

7. My main complaint is that checkout time is 11 AM.

"mostly good, but " Read full review on Expedia 5/6/2009 Vote

8. Any complaints I might have -- noisy A/C, slightly cramped shower -- are so small that they are far outweighed by the positives.

"Good Motel + Great Price + Nice Neighborhood = Amazing Trip " Read full review on TripAdvisor 7/4/2008 Vote