Aloft Houston by the Galleria, Houston, Complaint

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Rank

23rd

Out of 718

Aloft Houston by the Galleria	Average Price: $180 Check Rates

Hotel Class:

5415 Westheimer

Houston, 77056 View map

3-Star Hotel Rank: 6 of 121
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (9) , Travelocity (1) , TripAdvisor (84)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complaint

Appears in 5 comments.

The following words were used in comments with Complaint:
complaints (5) noisy (2) room (4) smoke (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Unfortunately, we were away from the room for only 20 minutes before the front desk called our cell phones to let us know of noise complaints from the dogs.

"Dog Friendly Digs! " Read full review on TripAdvisor 1/1/2012 Vote

2. My only complaint is the noisy Aircon.

"Excellent hotel with everything you need and friendly staff! " Read full review on TripAdvisor 9/5/2010 Vote

3. One complaint was the ventilation system in the room - very noisy with a loud click every time it turned on or off, but that was more than offset by the very large, generous size of the room and the quality of supplies in the bathroom.

"Excellent new choice for Galleria area in Houston " Read full review on TripAdvisor 12/10/2009 Vote

4. Overall I had very few complaints about my stay and would book at this hotel again in an instant.

"Exactly what I expected . . . mid-scale, urban-style business / boutique hotel " Read full review on TripAdvisor 10/24/2009 Vote

5. My only complaint is that my room smelled like smoke, even though its a 100% non-smoking property.

"Very nice, great location " Read full review on Expedia 10/6/2009 Vote