Quality Inn & Suites Seattle, Seattle, Complaint

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Rank

49th

Out of 267

Quality Inn & Suites Seattle	Average Price: $71 Check Rates

Hotel Class:

618 John Street

Seattle, 00000 View map

1-Star Hotel Rank: 1 of 10
Average review rating: 3.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (11) , Priceline (51) , Travelocity (1) , TripAdvisor (198)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (9) awful (6) bad (26) badly (3) barely (8) broken (5) complain (8) complaint (9) cram (3) cramped (3) creaky (4) dated (9) difficult (7) dingy (6) dirty (18) disappoint (8) disgust (9) downside (4) expensive (7) filthy (5) hard (14) horrible (3) inconvenient (3) issue (11) lack (5) loud (9) miserable (3) mistake (4) negative (3) noise (31) noisy (17) odor (6) outdated (5) poor (5) problem (23) ridiculous (3) rough (3) rude (9) scary (3) slow (33) smell (19) stained (8) terrible (8) tiny (13) too small (5) ugly (3) weird (4) worn (5) worst (3) wrong (7)

Complaint

Appears in 14 comments.

The following words were used in comments with Complaint:
breakfast (2) busy (2) complaints (14) customer (2) facilities (2) free (2) great (2) hotel (3) lacking (2) night (2) not (6) room (4) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only minor complaints would be the Wi-Fi was somewhat slow and TV was the old tube style, not a flat panel.

"Reasonable Price, Good Location, Great Continental Breakfast " Read full review on TripAdvisor 3/21/2012 Vote

2. Overall, no complaints.

"Nice stay. " Read full review on TripAdvisor 1/15/2012 Vote

3. The biggest complaint was the air conditioning.

"A cheaper hotel stay in Seattle, but you pay for what you get! " Read full review on TripAdvisor 8/12/2011 Vote

4. There are loads of resteraunts and bars within a short walk, breakfast spread was huge, only complaint was it was in the heart of downtown so both of the rooms we stayed in were smaller than we would have liked and the rooms didn't have refridgerators but they were clean and serviceable rooms.

"GREAT HOTEL!!!! GREAT STAFF!!! If you want to see everything in seattle stay here!!! " Read full review on TripAdvisor 5/1/2011 Vote

5. Not only would she not listen to my complaint, was rude and unhelpful, I was appalled at her lack of customer service.

"Horrible Customer Service " Read full review on TripAdvisor 11/28/2010 Vote

6. Great free breakfast, spotless bedding and washroom; we made a lot of noise but there were no complaints.

"Great free breakfast, spotless bedding and washroom; we made a lot of noise but there were no complaints. " Read full review 11/17/2010 Vote

7. I will never go back to this hotel for their lack of customer service, inability to handle complaints, their improper management of facilities and false advertisement of the facility.

"Incomptent Staff and false advertisement on the facility " Read full review on TripAdvisor 3/24/2010 Vote

8. Overall, no complaints, great value and would happily stay again.

"Great place " Read full review on Expedia 2/2/2010 Vote

9. The aircon was noisy at night but not so bad that it was worth a complaint.

"Good location for it's price " Read full review on TripAdvisor 8/26/2009 Vote

10. Hotel has simply responded through my Better Business Bureau complaint that they will not refund the no-show charge, but will provide a free night's stay to me.

"Hotel management has ripped me off charging an unwarranted no-show charge and currently refusing refund. " Read full review on TripAdvisor 7/28/2009 Vote