Hyatt Regency Phoenix at Civic Plaza, Phoenix, Complaint

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Rank

60th

Out of 366

Hyatt Regency Phoenix at Civic Plaza	Average Price: $231 Check Rates

Hotel Class:

122 Second Street

Phoenix, 00000 View map

4-Star Hotel Rank: 8 of 11
Average review rating: 3.85

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (809) , Travelocity (3) , TripAdvisor (58) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
arrival (2) bed (2) cabinet (2) chair (2) complaints (19) downtown (2) few (2) hotel (6) not (3) party (2) pool (2) room (5) view (2) worst (2)

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1. My only complaint was my bed was rather uncomfortable.

"Slightly biased since I had a touch of VIP treatment " Read full review on TripAdvisor 5/7/2009 Vote

2. It had a nice entrance way with a three doored mirrored closet in a dressing area so no complaints there.

"Slightly biased since I had a touch of VIP treatment " Read full review on TripAdvisor 5/7/2009 Vote

3. My one complaint is that I called twice before I arrived at the hotel to request double beds and to alert them to my late arrival.

Read full review on MyTravelGuide 4/4/2009 Vote

4. Our only complaint was that the pool doesn't get any sun until later in the day.

Read full review on MyTravelGuide 7/27/2008 Vote

5. Our only complaint was that the pool doesn't get any sun until later in the day.

Read full review on MyTravelGuide 3/25/2008 Vote

6. I only have a few minor complaints.

Read full review on MyTravelGuide 2/11/2008 Vote

7. I only have a few minor complaints.

Read full review on MyTravelGuide 1/9/2008 Vote

8. No complaints.

Read full review on MyTravelGuide 9/26/2007 Vote

9. I didn't realize that downtown Phoenix was so dead, so this is the only complaint I have about this hotel.

Read full review on MyTravelGuide 11/19/2006 Vote

10. I didn't realize that downtown Phoenix was so dead, so this is the only complaint I have about this hotel.

Read full review on MyTravelGuide 10/2/2006 Vote