Holiday Inn Express Albany - Downtown, Albany, Complain

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Rank

2nd

Out of 62

Holiday Inn Express Albany - Downtown	Average Price: $156 Check Rates

Hotel Class:

300 Broadway Avenue

Albany, 00000 View map

2-Star Hotel Rank: 1 of 23
Average review rating: 4.22

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (13) , MyTravelGuide (2) , TripAdvisor (94) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
breakfast (2) desk (2) free (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The neighborhood is acceptable, and I don't know why other reviews have complained about the bus station nearby.

"No surprises - except one " Read full review on TripAdvisor 5/22/2012 Vote

2. The breakfast in the morning was great, how could you really complain about a free breakfast anyway?? it's free.

"Perfect for what I needed... " Read full review on TripAdvisor 12/13/2011 Vote

3. complained to front desk but nothing was done.

"Do I have to even give it 1 star? " Read full review on TripAdvisor 11/16/2011 Vote

4. I wasn't the only one, the British tourists ahead me on line at checkout were complaining 100 times more than I was.

"Do I have to even give it 1 star? " Read full review on TripAdvisor 11/16/2011 Vote

5. Thus we have no reason to complain about the location.

"Very Nice, no complaints " Read full review on TripAdvisor 8/13/2011 Vote

6. If you complain about the various bug infestations.

Read full review 7/2/2011 Vote

7. The coffee maker was dirty( old filter bag still in it and jug not washed out) The room smelt stale and so I rang to complain.

"Unfriendly and smelly " Read full review on TripAdvisor 9/16/2010 Vote

8. When we complained to desk guy, he just acted like he could care less.

"Great location for concert " Read full review on TripAdvisor 7/18/2010 Vote

9. Clean and basic and nothing to complain about.

"Good Value Hotel " Read full review on TripAdvisor 2/20/2010 Vote

10. We called downstairs to complain and the hotel manager was very rude.

"Nice Hotel....Bad Management " Read full review on Expedia 7/8/2009 Vote