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Rank
30th
Out of 504

Hyatt Place San Antonio/Riverwalk

Average Price: $195  
 
Hotel Class:
601 South Street Mary's Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 17 of 32
Average review rating: 4.09
OpinionWell Value Index: 4
Traveler reviews analyzed: TripAdvisor (139) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 11 comments. 
The following words were used in comments with Slow:
bad (2)   bathroom (2)   elevator (9)   few (2)   floor (2)   room (3)   smell (2)    
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1. My only complaint would be elevator, which runs very slow and takes about 10 seconds to open after stopping.
"Value choice for the Riverwalk " Read full review on TripAdvisor   7/17/2010 Vote      
2. The rooms look nice on the surface but the age of the building shows: Continuing hot water problems, bad smelling noisy air conditioning, slow elevators.
"Old Hotel with a Facelift " Read full review on TripAdvisor   3/26/2010 Vote      
3. Bars are slow but friendly.
"Pool is too small for hotel size " Read full review on TripAdvisor   6/29/2009 Vote      
4. Valet was slow at night but quick leaving on a Sunday.
"Pool is too small for hotel size " Read full review on TripAdvisor   6/29/2009 Vote      
5. The elevators were very slow.
"Not what I expected. " Read full review on TripAdvisor   6/25/2009 Vote      
6. Keep in mind there are only TWO for the entire seven floors, and once it gets to your floor, you have to wait another 20 seconds for the elevator to align properly then for the doors to slowly open.
"Big room, river view not worth the extra money, and customer service needs improvement. " Read full review on TripAdvisor   6/8/2009 Vote      
7. I felt like there was a lot of potential, but there are a few reasons that I will never stay at this hotel ever again:1) Painfully slow elevators that beeped madly at you if more than five people get into an elevator at one time.
"Big room, river view not worth the extra money, and customer service needs improvement. " Read full review on TripAdvisor   6/8/2009 Vote      
8. For anyone who doesn't want to read all of this (it's a lot), here are the key points: spacious rooms, substandard staff, incredibly slow and aging elevators, tiny bathrooms, not the most stable power grid (was without power for an hour in the middle of a movie in my room).
"Big room, river view not worth the extra money, and customer service needs improvement. " Read full review on TripAdvisor   6/8/2009 Vote      
9. It smells bad, the elevators are very slow ( I got stuck in one for a few minutes), and the beds are the WORST.
"worst stay ever " Read full review on TripAdvisor   8/14/2007 Vote      
10. If possible request a bottom unit because the elevator is very slow.
"Could be better " Read full review on TripAdvisor   6/21/2007 Vote      
   
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