Omni Mandalay Hotel, Dallas, Problem

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Rank

120th

Out of 453

Omni Mandalay Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

221 East LAS COLINAS Boulevard Irving

Dallas, 75039 View map

0-Star Hotel Rank: 4 of 265
Average review rating: 4.63

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (151) , Travelocity (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

broken (1) complain (2) disappoint (2) expensive (1) hard (1) lazy (1) negative (1) pricey (2) problem (3) roach (1) slow (2)

Problem

Appears in 8 comments.

The following words were used in comments with Problem:
clean (2) maintenance (2) not (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had one small problem of packages being sent to the wrong room, but everything worked out fine.

Read full review on MyTravelGuide 10/1/2009 Vote

2. We had to call maintenance, report the problem, and then wait 45 minutes for it to get fixed.

"Excellent except cleaning crew... " Read full review on Expedia 12/18/2008 Vote

3. Clearly we expected the cleaning crew to clean the shower, see the problem, and report it.

"Excellent except cleaning crew... " Read full review on Expedia 12/18/2008 Vote

4. The maintenence department was prompltly sent and could not fix the problem.

"No A/C, Cockroach! " Read full review on Expedia 8/6/2008 Vote

5. After that, we were able to go around without any problems.

Read full review on MyTravelGuide 3/19/2008 Vote

6. There were a couple of problems with our room, but the hotel worked hard to rectify the situation and we were pleased with their efforts.

Read full review on MyTravelGuide 11/25/2007 Vote

7. I have never experienced that problem before.

Read full review on MyTravelGuide 10/26/2006 Vote

8. Staff did not respond to major cleanliness problem.

Read full review on MyTravelGuide 11/28/2005 Vote