Candlewood Suites - Jersey City, Jersey City, Complaint

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OpinionWell
Rank

4th

Out of 23

Candlewood Suites - Jersey City	Average Price: $206 Check Rates

Hotel Class:

21 2nd Street

Jersey City, 07302 View map

2-Star Hotel Rank: 1 of 6
Average review rating: 3.46

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (13) , MyTravelGuide (77) , TripAdvisor (71) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 6 comments.

The following words were used in comments with Complaint:
complaints (6) hotel (2) not (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager friendly and listened to our complaints but as he had logical explanations for all the bother there was little he could to reclaim the week we had spent in his hotel.

"Convenient to NYC, modest price, annoying stay " Read full review on TripAdvisor 3/31/2012 Vote

2. Hotel was clean -- staff helpful -- only complaint the shuttle not as reliable as we would have liked.

"excellent bang for your buck " Read full review on TripAdvisor 2/13/2012 Vote

3. No complaints.

"Clean, Friendly staff " Read full review on TripAdvisor 12/26/2011 Vote

4. On checking in I noticed attitude of the staff when dealing with another guest's complaint.

"Would not repeat this expereince " Read full review on TripAdvisor 10/23/2011 Vote

5. This is not a complaint-only a mention to those reviews regarding noise.

"Great value, great stay " Read full review on TripAdvisor 4/20/2009 Vote

6. Frankly I have no real complaints.

"Good hotel for the money, about 40 minutes from NYC " Read full review on TripAdvisor 3/12/2009 Vote